Privacy Policy for www.reframe.rs
At www.reframe.rs, accessible from www.reframe.rs, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.reframe.r and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.reframe.r. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
www.reframe.rs follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cancellation policy
To ensure effective scheduling and maximize availability for all clients, the following cancellation policy is in effect:
- Notification: If you need to cancel or reschedule your coaching session, please notify us at least 24 hours in advance.
- Late Cancellations: Cancellations made less than 24 hours before the scheduled time will incur a cancellation fee equivalent to 50% of the session cost. We understand that emergencies happen, so exceptions may be made on a case-by-case basis for serious circumstances.
- No-Shows: If you do not show up for your scheduled session without notifying us, you will be charged the full cost of the session. Repeated no-shows may result in termination of our coaching agreement.
- Rescheduling: If you need to reschedule a session, please do so as early as possible. Rescheduled sessions are subject to availability and are not guaranteed. If a suitable time cannot be found, the session may need to be canceled and the cancellation policy will apply.
- Refunds: Pre-paid sessions that are canceled in accordance with the policy (more than 24 hours in advance) will be refunded in full. Sessions canceled late or not attended will be charged as outlined above.
- Exceptions: We may waive cancellation fees under exceptional circumstances such as illness, family emergency, or other unforeseen events. Please contact us to discuss any such situations as soon as possible.
We appreciate your understanding and cooperation in ensuring that we can manage our schedule and provide the best service to all clients. Thank you for respecting our policy terms.
Cookies and Web Beacons
Like any other website, www.reframe.rs uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.